Get engagement score, engagement tier, and churn risk for one contact — or the lowest-engagement contacts across the list when contact_id is omitted. Use before a re-engagement campaign.
| Name | Required | Description | Default |
|---|---|---|---|
| contact_id | No | Contact ID to score (omit to return the lowest-engagement contacts) |
Changes observed during successful MCP inspections. Dates show when Glama detected each change.
Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?
Annotations already declare readOnlyHint=true, idempotentHint=true, and destructiveHint=false, so the safety profile is clear. The description adds behavioral context by explaining the two modes of operation (single contact vs. list-wide) and the output fields (engagement score, tier, churn risk), which goes beyond the annotations.
Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.
Is the description appropriately sized, front-loaded, and free of redundancy?
The description is two sentences, front-loaded with the core purpose, and includes a usage hint. Every word earns its place; no fluff or redundancy.
Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.
Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?
Given the tool's simplicity (one optional parameter, no output schema), the description is complete enough. It explains the two modes, the output fields, and the recommended usage context. The only minor gap is that it doesn't specify the format of the output (e.g., JSON structure), but that's acceptable without an output schema.
Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.
Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?
The schema already provides 100% coverage for the single parameter (contact_id) with a clear description. The tool description adds value by explaining the behavior when contact_id is omitted, which is not fully captured in the schema. This is a good complement to the schema.
Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.
Does the description clearly state what the tool does and how it differs from similar tools?
The description clearly states the tool's purpose: it retrieves engagement score, tier, and churn risk for a contact, or the lowest-engagement contacts when contact_id is omitted. This is specific and distinguishes it from sibling tools like get_deliverability_score or get_analytics.
Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.
Does the description explain when to use this tool, when not to, or what alternatives exist?
The description provides clear context for when to use the tool ('Use before a re-engagement campaign') and explains the dual behavior based on contact_id presence. It doesn't explicitly mention alternatives, but the context is sufficient for an agent to decide when to invoke it.
Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.
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Most tools are cleanly separated by resource and action, and the descriptions do a good job of cross-referencing related tools. However, there are several close clusters—get_analytics vs generate_report, get_deliverability_score vs run_deliverability_audit, check_dmarc vs verify_domain, and list_emails vs list_inbox_conversations vs get_email—that could cause an agent to pick the wrong one. The detailed descriptions reduce but do not eliminate this ambiguity.
Tool names follow a consistent snake_case verb_noun pattern throughout: create_, get_, list_, send_, toggle_, and so on. Even multi-word actions like select_ab_test_winner and categorize_inbox_emails stay uniform. The only slight deviation is the bare verb upgrade, but it is readable and does not break the overall pattern.
54 tools is far beyond the typical well-scoped MCP surface and lands heavily in the 'too many' range. While the domain is broad, many tools could be consolidated—multiple analytics/reporting tools, several deliverability checks, and separate email/inbox listing tools create redundancy. The sheer number increases selection overhead and makes the toolset harder for an agent to navigate reliably.
The core email marketing lifecycle is represented: domains, contacts, campaigns, templates, automations, sends, and analytics all have main operations. However, there are notable gaps—no update/delete for campaigns, templates, forms, or automations; no create/update/delete for forms; no sandbox enable/disable; and no way to install marketplace items. These are workable gaps but would cause failures for agents trying to perform full lifecycle management.