ingest_call
Send one completed PRODUCTION call to a monitor to be scored. Returns 202 immediately; scoring runs in the background and the monitor health updates. The transcript is scored in flight and never stored — only the scorecard and safe metadata are kept. Pass "externalId" (your own call id) so a re-delivered call scores exactly once.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| platform | No | Where the call ran, e.g. "retell", "vapi", "telnyx". | |
| monitorId | Yes | The monitor to ingest into. | |
| externalId | No | Your own call id — makes the ingest idempotent. | |
| occurredAt | No | ISO-8601 timestamp of when the call happened. | |
| transcript | Yes | Formatted "AGENT: … / CALLER: …" transcript of the finished call. | |
| durationSec | No | Call duration in seconds. |