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Get Conversation

get_conversation
Read-onlyIdempotent

Get one inbox conversation by ID: channel, title, participants, read/archive state, recent messages, labels, the contact and their campaign, and the AI category and sentiment.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
idYesConversation UUID

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observed

TDQS

A3.5/5.0
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnlyHint, idempotentHint, and destructiveHint=false, so safety is covered. The description adds the useful payload context of what the tool surfaces (participants, read/archive state, labels, contact/campaign, AI category and sentiment), which goes beyond the annotations.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

One compact sentence that front-loads the verb and scope, then lists the payload. No filler, no repetition of the title, no wasted clauses.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple one-parameter read tool with full schema coverage and rich annotations, the minimal definition is adequate. However, with no output schema, it would help to state what happens when the ID is not found and to distinguish itself from list_conversations more explicitly.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100% and the single 'id' parameter is documented as a conversation UUID, so the schema does the heavy lifting. The description adds nothing about the parameter beyond reinforcing that it is an ID lookup; baseline 3 applies.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

Specific verb 'get' plus resource 'one inbox conversation by ID', and it enumerates the returned fields. It does not explicitly differentiate itself from the sibling list_conversations or update_conversation, but the singular 'by ID' framing makes the read-by-identifier scope clear.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description states what the tool does but gives no when-to-use guidance and does not reference the obvious alternative list_conversations for browsing or update_conversation for mutation. The agent must infer the selection conditions from the name alone.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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