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triage_new_requests

Read-only

Read every open service request and judge its real urgency from the customer's own words, not the priority field. Use for 'what needs attention', 'anything urgent in the queue', 'triage the requests', 'what came in that we should act on today'.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
limitNo

Schema Changelog

Changes observed during successful MCP inspections.

  1. Added

TDQS

A3.6/5.0
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnlyHint=true and destructiveHint=false, so safety is covered. The description adds genuine behavioral context by disclosing that urgency is judged by reasoning over free text rather than by the priority field. It stops there, saying nothing about ordering, volume, or what the judgment result looks like.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two tight sentences: the purpose and its distinguishing method are front-loaded, and the usage phrasings follow immediately. No filler or redundancy.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a one-parameter, no-output-schema read tool whose annotations carry the safety profile, the description covers purpose, method, and invocation contexts adequately. The only real hole is the undocumented limit parameter, which is minor at this complexity.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters2/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 0% for the single 'limit' parameter, so the description is the only place it could be explained, and it isn't. Worse, the claim to 'read every open service request' mildly conflicts with an unmentioned limit cap.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

States a specific verb and resource ('read every open service request') plus a distinctive method ('judge its real urgency from the customer's own words, not the priority field'). This clearly separates it from a plain priority filter, but it never names the very similar sibling priority_audit_from_text, so sibling differentiation relies on inference.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Gives clear trigger contexts via example phrasings ('what needs attention', 'anything urgent in the queue', 'triage the requests'), which is strong positive guidance. However, it offers no exclusions and does not name an alternative tool (e.g. priority_audit_from_text, overdue_tasks) for when this is the wrong choice.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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