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churn_risk

Read-only

Scans customer feedback (satisfaction ratings + written feedback), and both job-level and customer-level notes for churn risk signals. Returns each flagged customer with the exact sentence that flagged them and the full context.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
min_ratingNo
churn_keywordsNo

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observed

TDQS

B3.2/5.0
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With readOnlyHint=true and openWorldHint=false already declared via annotations, the safety profile is covered and the description instead adds genuinely new behavioral detail: the tool scans four distinct sources, and the return value includes the exact flagging sentence plus surrounding context. What is still missing is how results are ordered/limited and whether keyword overrides affect the scan.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two tight sentences with the scan scope front-loaded and the return behavior second. No filler or restatement of the tool name. Slightly overstuffed in the middle clause but every element carries information.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

With no output schema, the description correctly takes on the burden of explaining what comes back (flagged customer, flagging sentence, full context), which is its strongest contribution. However, both input parameters are left completely undocumented despite 0% schema coverage, leaving the agent guessing at invocation semantics.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters2/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 0% and the description never mentions min_rating or churn_keywords, so the definition must compensate here and does not. It does not say whether min_rating is a threshold that suppresses flags, how churn_keywords is formatted (comma-separated list?), whether it supplements or replaces built-in signals, or what the defaults are when both are omitted.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description names a specific verb (scans) and enumerates the exact data sources inspected (satisfaction ratings, written feedback, job-level and customer-level notes) for a clearly stated goal: churn risk signals. That is far more specific than the bare name 'churn_risk'. It stops short of distinguishing itself from the closely related sibling customer_churn_feedback_flags, which appears to cover overlapping ground.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

There is no explicit when-to-use guidance, no prerequisites, and no named alternative. The presence of the sibling customer_churn_feedback_flags makes the omission material: an agent cannot tell whether this tool supersedes, complements, or duplicates it. Usage is only inferable from the stated purpose.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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