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request_price_match

Submit a price match claim when the customer has found the same blind cheaper elsewhere. Custom Blinds matches verified South African retailer prices for identical product, dimensions, and specs. Returns a pre-filled WhatsApp link to the claims team. Not applicable to: Blinds Direct (same supplier), clearance or flash-sale prices, or out-of-stock items. Requires product_id and competitor_price_zar at minimum.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
width_mmNoWindow width in mm
height_mmNoWindow height/drop in mm
product_idYesProduct the customer wants to match (e.g. roller-blockout)
customer_nameNoCustomer name
competitor_urlNoURL to competitor product page or quote
competitor_nameNoName of the competitor (e.g. 'Blind Empire')
customer_whatsappNoCustomer WhatsApp number for follow-up
competitor_price_zarYesCompetitor's price in ZAR (incl. VAT)

TDQS

A4.4/5.0
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description carries the full burden. It adds useful context about verified SA retailer prices, exclusions, and the WhatsApp link return value. However, it ambiguously says 'Submit a price match claim' yet returns a pre-filled link, leaving unclear whether any backend submission actually occurs. This side-effect ambiguity is a notable gap.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is three sentences, front-loaded with the action, and structured with exclusions and requirements in a clear, non-redundant way. There is no waste; every sentence contributes to understanding.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a tool with 8 parameters, no output schema, and no annotations, this description covers purpose, thresholds, exclusions, required parameters, and return value. The main gap is the unstated side-effect semantics (actual claim submission vs. link generation), but overall it is fairly complete for the complexity involved.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100%, so baseline is 3. The description adds meaning beyond the schema by explaining that product, dimensions, and specs must be identical, indirectly guiding which parameters (width_mm, height_mm, product_id) are essential for a valid claim. It also clarifies the competitor_price_zar must be from a verified SA retailer.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the tool's function: submitting a price match claim when a customer finds the same blind cheaper elsewhere. It includes specific conditions (identical product, dimensions, specs) and exclusions, making it fully distinguishable from siblings like get_price or get_whatsapp_handoff.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines5/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description explicitly states when to use the tool ('when the customer has found the same blind cheaper elsewhere') and provides clear non-applicable cases (Blinds Direct, clearance/flash-sale, out-of-stock). It also specifies minimum required inputs (product_id and competitor_price_zar), giving actionable guidance.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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TDQS

A4.2/5.0
Disambiguation4/5

Most tools have clearly distinct purposes, but search_products and lookup_catalog overlap significantly in filtering by category and dimensions, which could confuse an agent. The three search/filter tools have subtle differences described, but the overlap lowers the score from perfect.

Naming Consistency5/5

All tools use consistent snake_case with verb-noun structure (e.g., cancel_cart, get_product, update_checkout). There is no mixing of conventions, and the verbs clearly indicate the action, making the set predictable and easy to parse.

Tool Count4/5

26 tools is slightly above the typical well-scoped range of 3-15, but the domain of an e-commerce blinds shop with additional services like AR, swatches, and price matches justifies the count. A couple of legacy tools (create_order, submit_enquiry) add minor bloat.

Completeness4/5

The core purchase flow (search, configure, cart, checkout, payment, order tracking) is fully covered. Additional services like AR visualization, swatches, price match, and WhatsApp handoff are present. Missing features like order listing or coupon application are minor gaps.