get_whatsapp_handoff
Generate a pre-filled WhatsApp deep link to hand the customer off to the right contact. Garden Route locations (Knysna, Plett, George, Sedgefield, etc.) route to Duncan Kane (+27795235407) for free in-home consultation; all other South African locations route to the online shop line (+27760228410). Use when the customer prefers human assistance or when self-serve checkout isn't appropriate.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| message | No | Optional additional message to prefill | |
| location | No | City/suburb. Drives Duncan vs shop routing. | |
| customer_name | No | ||
| product_context | No | e.g. 'roller blockout for bedroom' |