Skip to main content
Glama

Red by Big Red Cloud

by io.github.BigRedCloud
OverviewDiscussionsAdmin

Update Customer

brc_update_customer
Destructive

Updates a BRC customer using merged fields. Requires a valid routeToken issued for the matching action workflow. The token remains valid through lookup, preview and the permitted transaction. Placeholder tokens are invalid. A routeToken does not bypass preview or explicit-confirmation requirements. A call without confirmWrite: true returns confirmation_required and a payload preview. confirmWrite: true applies the previewed change after explicit confirmation. Passing preflight is not confirmation.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
idYesCustomer id.
payloadNoAlias for updates.
updatesNoFields to merge into the existing record.
routeTokenYesOpaque routeToken from brc_route_request for this action workflow. Required for transactional tools. Routing permission only — does not replace preview-before-posting or confirmWrite.
companyNameYesCompany context name, for example YOUR-COMPANY-NAME.
confirmWriteNoMust be true only after a plain-English preview before posting has been shown in the current conversation and the user explicitly confirmed posting (for example yes, create it / post it now / confirm). Never set true on the first call or because the user initially asked to create something. Nothing is written to Big Red Cloud until you confirm.
connectionRefNoOpaque Red connection reference returned by brc_confirm_company_connection. Pass this exact value on every later tool call when the MCP client rotates session ids (for example Vibe/Mistral). Keep reusing the same connectionRef after successful tool calls — do not start a new connection because a lookup returned empty or partial data. It is not an API key and does not contain credentials.

Schema Changelog

Changes observed during successful MCP inspections.

  1. Changed2 schema fields changed
    • addedInput schema / properties / routeToken
      Added value: +{
+  "description": "Opaque routeToken from brc_route_request for this action workflow. Required for transactional tools. Routing permission only — does not replace preview-before-posting or confirmWrite.",
+  "minLength": 1,
+  "type": "string"
+}
    • changedInput schema / required
      Previous value: -[
-  "companyName",
-  "id"
-]New value: +[
+  "companyName",
+  "id",
+  "routeToken"
+]
  2. Changed2 schema fields changed
    • removedInput schema / properties / routeToken
      Removed value: -{
-  "description": "Opaque routeToken from brc_route_request for this action workflow. Required for transactional tools. Routing permission only — does not replace preview-before-posting or confirmWrite.",
-  "minLength": 1,
-  "type": "string"
-}
    • changedInput schema / required
      Previous value: -[
-  "companyName",
-  "id",
-  "routeToken"
-]New value: +[
+  "companyName",
+  "id"
+]
  3. Changed2 schema fields changed
    • addedInput schema / properties / routeToken
      Added value: +{
+  "description": "Opaque routeToken from brc_route_request for this action workflow. Required for transactional tools. Routing permission only — does not replace preview-before-posting or confirmWrite.",
+  "minLength": 1,
+  "type": "string"
+}
    • changedInput schema / required
      Previous value: -[
-  "companyName",
-  "id"
-]New value: +[
+  "companyName",
+  "id",
+  "routeToken"
+]
  4. First observed

TDQS

A4.6/5.0
Behavior5/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already signal destructive/read-write behavior, but the description discloses key hidden behaviors: routeToken lifecycle and invalidity, requirement of explicit confirmation, confirmation_required return on first call, and the non-bypassing of preview requirements. This goes well beyond the annotations.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Seven tightly packed sentences, all functional: purpose first, then token requirements, then preview/confirm behavior. No filler or repetition of schema parameter definitions.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Covers the transactional flow, token, and confirmation requirements well enough for a complex two-step write. Minor gaps: no explicit description of the response after confirmWrite: true, and no explicit routing to brc_create_customer for new customers.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100%, so the baseline is 3. The description adds routeToken lifecycle details (valid through lookup/preview/transaction, placeholders invalid) and clarifies the merge semantics of payload/updates, adding meaning beyond the input schema.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description opens with 'Updates a BRC customer using merged fields', naming a specific verb, resource, and operation mode. This clearly differentiates it from create/delete customer tools and from sibling update tools for other entities.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Provides a concrete call sequence: first call without confirmWrite returns confirmation_required and a preview, then confirmWrite: true applies the change after explicit confirmation. It also warns that preflight is not confirmation and that routeToken does not bypass preview, though it does not explicitly name alternative tools or state when not to use this tool.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

All Red by Big Red Cloud toolsInspect
Try in Browser
One endpoint for every MCP toolRayrun runs every MCP server behind one URL and holds the credentials. Each call is decided per client, tool, and argument, then recorded.ray.runAd

Glama MCP Gateway

Add one secure layer between your agents and this server.

Resources