Get Help Resource Details
brc_get_help_resource_detailsReturns detailed public help-resource content, ordered instruction blocks, signed screenshot links, source metadata and optional image content. Read-only and available without a connected company.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| question | No | Optional customer question used to select the matching Freshdesk workflow screenshots, for example an existing-customer opening balance question versus adding a new customer. | |
| maxImages | No | Maximum Freshdesk screenshots to return. Defaults to 5. Hard maximum 8. | |
| resourceId | Yes | Resource ID from brc_red_help or brc_find_help_resources, for example customer_docs:bank-reconciliation or freshdesk:1001. | |
| includeImages | No | When true, Freshdesk articles may include screenshot presentation. Defaults to true. | |
| imagePresentation | No | How to present Freshdesk screenshots. Defaults to links (signed Markdown links only). Use inline for MCP image blocks, or both for Markdown plus image blocks. |