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Get Help Resource Details

brc_get_help_resource_details
Read-only

Returns detailed public help-resource content, ordered instruction blocks, signed screenshot links, source metadata and optional image content. Read-only and available without a connected company.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
questionNoOptional customer question used to select the matching Freshdesk workflow screenshots, for example an existing-customer opening balance question versus adding a new customer.
maxImagesNoMaximum Freshdesk screenshots to return. Defaults to 5. Hard maximum 8.
resourceIdYesResource ID from brc_red_help or brc_find_help_resources, for example customer_docs:bank-reconciliation or freshdesk:1001.
includeImagesNoWhen true, Freshdesk articles may include screenshot presentation. Defaults to true.
imagePresentationNoHow to present Freshdesk screenshots. Defaults to links (signed Markdown links only). Use inline for MCP image blocks, or both for Markdown plus image blocks.

TDQS

A3.6/5.0
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnlyHint=true and destructiveHint=false, and the description reinforces this with 'Read-only'. It adds genuine behavioral context by noting the tool works without a connected company and that it returns signed screenshot links, ordered instruction blocks, source metadata, and optional image content.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two short sentences with no filler. It front-loads the core purpose, then adds the key operating constraint (read-only, no connected company). Every part earns its place.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

The description covers what the tool returns, its read-only nature, and its availability without a connected company. Since there is no output schema, listing the return categories helps the agent know what to expect; the parameter schema handles the remaining invocation details.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, so the schema already documents all five parameters clearly, including examples and defaults. The description contributes little additional parameter-level meaning beyond characterizing the general return content.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the operation ('Returns') and the specific resource ('detailed public help-resource content'), listing the kinds of data returned. It does not explicitly name sibling tools like brc_red_help or brc_find_help_resources, though the tool name and resourceId schema hint at the relationship.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description gives some context ('available without a connected company') but does not explicitly say when to use this tool versus alternatives such as brc_red_help or brc_find_help_resources. The resourceId parameter description mentions those sibling tools, but the description itself lacks that routing guidance.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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TDQS

B3.2/5.0
Disambiguation4/5

Most tools have a clear single resource-and-action focus, and the systematic naming helps an agent separate create/get/update/delete/list operations. The main confusion risks are the help/search cluster (red_help, find_help_resources, get_help_resource_details) and the payment/cash-payment/batch-payment variants, which require careful reading of the descriptions to avoid misselection.

Naming Consistency4/5

The brc_ prefix with snake_case verb_noun naming is used consistently across the vast majority of tools, e.g. brc_list_customers, brc_create_sales_invoice, brc_delete_purchase. A few noun-style names like brc_company_readiness_check, brc_grouped_nominal_accounts_report, and brc_red_help break the pattern, but these are minor deviations.

Tool Count1/5

159 tools is an extreme count for an MCP server, well beyond the 50+ threshold described as an extreme mismatch. While the accounting domain is broad, the surface is inflated by batch variants, generated-reference variants, and without-dormant list variants that could be consolidated.

Completeness4/5

Core accounting entities have strong lifecycle coverage: customers, suppliers, products, sales reps, bank accounts, quotes, sales invoices/entries/credit notes, purchases, payments, cash receipts, accruals, prepayments, and nominal journal batches all support relevant CRUD and batch operations. Minor gaps include the quote update being limited to the reference only, no update/create tools for VAT categories or company settings, and email sending being limited to quotes, invoices, and statements.