Skip to main content
Glama

Get inbox counts

get_inbox_counts
Read-only

Counts conversations handed off to a person and waiting for a reply.

Input Schema

NameRequiredDescriptionDefault
siteNoA site id from list_sites. Runs this call on that website instead of the connection default.

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observed

TDQS

B3.4/5.0
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare the tool as read-only, non-destructive, and closed-world, so the safety profile is covered. The description adds useful domain scope by specifying that it counts handed-off conversations awaiting a reply, but it does not add details about permissions, rate limits, or response shape beyond what annotations and the name imply.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single front-loaded sentence with no wasted words. It immediately communicates the counted subset of conversations.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple read-only count tool with one optional fully documented parameter and annotations covering safety, the description is largely complete. It could say more about the exact return shape, but the name and sentence sufficiently imply that it returns counts of waiting handed-off conversations.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, and the single optional site parameter is fully documented in the schema. The description does not add parameter-specific meaning, which is acceptable here because the schema already does the heavy lifting.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description gives a specific verb and resource: it counts conversations that were handed off to a person and are waiting for a reply. This is clearly distinct from general conversation listing tools, though it does not explicitly name or distinguish itself from siblings such as get_analytics_overview or list_conversations.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description implies the metric being counted but gives no explicit guidance on when to use this tool versus alternatives. It also provides no exclusions or prerequisites, leaving the agent to infer usage from the name and sentence.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

Try in Browser

Glama MCP Gateway

Add one secure layer between your agents and this server.

Resources