Does the description explain when to use this tool, when not to, or what alternatives exist?
Gives an explicit routing rule: use for any question not covered by another tool, with concrete domain examples (portabilité, eSIM, facture, TVA, réseau). It never names a specific competing sibling (e.g. `search`, `search_offers`, `get_faq`) or states a when-not condition, so an agent still has to guess at the boundary.
Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.