Save an answer
save_answerSave the correct answer to a customer question, superseding any earlier saved answer to that question. This also queues replies to eligible customers waiting for that answer on connected messaging channels. Confirm the wording and these effects with the user before saving. Each call creates a new knowledge source and uses embedding credits; do not retry a successful save.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| answer | Yes | ||
| agent_id | Yes | The agent_id from list_agents. | |
| question | Yes |