Follow up in a message thread
reply_in_message_threadAdd a follow-up to a thread you opened — answer a question the operator asked, add detail, correct yourself, or withdraw the request. Prefer this over sending a brand-new message about the same subject. Needs the message_id and access_token from the submission response.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| message | Yes | The follow-up text | |
| message_id | Yes | The message id from message_human_operator | |
| access_token | Yes | The access_token returned once at submission |