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call_business

Destructive

[UNAVAILABLE on this deployment: Voice calling is not enabled on this deployment yet: the outbound phone line has not been verified for placing calls.] Place a conversational voice-AI phone call to a business on a consumer's behalf; give a plain-language objective and it navigates the call, extracting the answer. Business-directed (B2B), far less restricted than calling consumers — but the compliance gate still enforces recording consent per jurisdiction. [$0.2/per_call] [async→get_outcome]

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
smb_idNoKnown SMB identifier with a phone on record. Provide this OR business_phone.
objectiveYesWhat the call should accomplish, in plain language.
country_codeNoISO 3166-1 alpha-2 for compliance + recording-consent routing.
on_behalf_ofNoName of the consumer the call is placed for.
business_phoneNoBusiness phone in E.164 (e.g. +14045550123). Provide this OR smb_id.
extract_fieldsNoStructured fields to pull from the answer, e.g.…
idempotency_keyNoRetry key: a 24h replay returns the original receipt, not re-run or charged.
max_duration_secondsNo

Schema Changelog

Changes observed during successful MCP inspections.

  1. Changed1 schema field changed
    • changedInput schema / properties / idempotency_key / description
      Previous value: -"Optional client-supplied key for safe retries. Replaying the same key within 24h returns the original receipt - the operation is NOT re-executed and NOT re-charged."New value: +"Retry key: a 24h replay returns the original receipt, not re-run or charged."
  2. Changed1 schema field changed
    • changedInput schema / properties / extract_fields / description
      Previous value: -"Structured fields to pull from the answer, e.g. ['available_tomorrow','price_quote','earliest_slot']."New value: +"Structured fields to pull from the answer, e.g.…"
  3. Changed1 schema field changed
    • addedInput schema / properties / idempotency_key
      Added value: +{
      +  "description": "Optional client-supplied key for safe retries. Replaying the same key within 24h returns the original receipt - the operation is NOT re-executed and NOT re-charged.",
      +  "maxLength": 128,
      +  "type": "string"
      +}
  4. First observed

TDQS

A4.1/5.0
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare destructiveHint=true, openWorldHint=true, and idempotentHint=false, so the safety profile is covered structurally. The description adds genuinely non-structured context: a deployment-level unavailability warning, per-call pricing ($0.2/per_call), the recording-consent compliance gate by jurisdiction, and the async handoff to get_outcome. Return/pagination detail is absent but an output path is named.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Everything is packed into a single dense line, but it is front-loaded with the blocking availability notice before capabilities, which is the right priority. The bracketed cost and async tokens are terse and earn their space; the line is heavy but not padded.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For an 8-parameter, no-output-schema, async side-effectful tool, the description covers availability, cost, compliance, and the outcome-retrieval path. It does not explain call failure modes or what get_outcome returns, but the essentials an agent needs before invoking are present.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 88%, so parameters like smb_id, business_phone, and idempotency_key are already documented in-schema, and the description adds no syntax or format detail beyond what the schema provides. The mention of a plain-language objective and jurisdiction-based consent routing echoes existing schema text. Baseline 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

States a specific verb and resource ('Place a conversational voice-AI phone call to a business') and immediately scopes it against the consumer-calling case ('Business-directed (B2B), far less restricted than calling consumers'). An agent can distinguish this from send_message or send_transactional_confirmation without opening a schema.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Gives clear usage context — supply a plain-language objective, business-directed calls only, compliance gate applies per jurisdiction — and routes to the follow-up sibling with '[async→get_outcome]'. It does not, however, state when to prefer a sibling channel (e.g. send_message) instead of a phone call, so it stops short of explicit alternatives.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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