Set Issue Status
set_issue_statusSet the same status on one or more issues of the caller's account, by fingerprint from list_issues. To mark a defect fixed: call this with RESOLVED, and the next event on that issue reopens it as REGRESSED and sends a regression card. To suppress a known-harmless issue for good: call this with IGNORED, which is the status the app calls suppressing an issue, and the issue keeps counting events while staying out of the default list and out of every notification; on a problem the Overview shows IGNORED as suppressed as noise, so give a reason. To reopen an issue and bring it back under attention: call this with ONGOING. Takes 1 to 50 fingerprints; split a longer list across calls. Each issue is set on its own and every fingerprint comes back with an outcome: the status it now displays, NOT_FOUND when the account does not hold it, or ERROR when setting that one failed, and the rest are still set. To silence a whole service, environment, exception type or title instead of named issues: call manage_suppression_rule with action=create.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| note | No | A short note recorded with a problem's status change to RESOLVED or IGNORED, at most 500 characters; refused with ONGOING | |
| reason | No | Why, recorded on a problem's status change, as the Overview labels it. With RESOLVED: FIXED_IN_CODE (Fixed in code), CHANGED_OUTSIDE_CODE (Changed outside code), STOPPED_BY_ITSELF (Stopped by itself) or NOT_WORTH_FIXING (Not worth fixing). With IGNORED: EXPECTED_BEHAVIOUR (Expected behaviour), ALERT_TOO_SENSITIVE (Alert too sensitive), GROUPED_WRONGLY (These don't belong together) or TEST_TRAFFIC (Test traffic). A reason that does not fit the status is refused | |
| status | Yes | RESOLVED, IGNORED or ONGOING | |
| members | No | Only for a problem set to RESOLVED or IGNORED: true also sets that status on each of its member issues still NEW, ONGOING or REGRESSED, and the outcome carries membersChanged; ignored otherwise | |
| fingerprints | Yes | The issue fingerprints (from list_issues), 1 to 50 of them; a single issue is a list of one |