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HappyFox MCP Server and API by Cotlet

Update ticket in HappyFox

happyfox_update_ticket
Read-onlyIdempotent

Update ticket in the user's own HappyFox account from ChatGPT, Claude or any AI agent. Returns how to do it in HappyFox step by step (screens, buttons, fields) and opens nothing by itself; then do it with the cotlet_browser_* tools in the user's HappyFox Cloud Browser. HappyFox's official API: HappyFox has a full REST API (version 1.1) for tickets, contacts and assets, but no official MCP server for working tickets (checked 20 Oct 2026).

Tool call template

This tool declares no required parameters. Add optional parameters from the input schema as needed.

{
  "id": 1,
  "jsonrpc": "2.0",
  "method": "tools/call",
  "params": {
    "arguments": {},
    "name": "happyfox_update_ticket"
  }
}

Input Schema

NameRequiredDescriptionDefault

No arguments

Schema Changelog

Changes observed during successful MCP inspections.

  1. Added

TDQS

B3.3/5.0
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

The description usefully reconciles the write-sounding name with the read-only behavior ("opens nothing by itself"), which is real value beyond the readOnlyHint/idempotent hints. Beyond that it adds little: no mention of permissions, freshness of the returned steps, or whether the guide is generic or ticket-specific, and the return shape is only gestured at ("screens, buttons, fields").

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness3/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The core behavioral statement is front-loaded and clear, but the trailing sentence about HappyFox's REST API 1.1 and the absence of an official MCP server (with a checked-on date) is background justification rather than invocation guidance. The audience enumeration ("ChatGPT, Claude or any AI agent") is also padded.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a zero-parameter, no-output-schema guidance tool, it covers the essentials: what it returns and which tools carry out the action. It falls short on how the ticket context is supplied and whether the returned steps are stable or account-specific, which matters for a tool whose whole output is instructions.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

With zero parameters there is no schema semantics to add, but the description never explains how the target ticket or the desired field changes get communicated to the tool — it claims to update "the" ticket with no argument to identify it. That leaves a genuine semantic ambiguity an agent must resolve before calling.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description pairs a specific verb and resource ("Update ticket in the user's own HappyFox account") with the tool's actual behavior, which is to return a step-by-step guide rather than perform the update. That distinction is essential given the misleading name, though the purpose statement is diluted by promotional framing ("from ChatGPT, Claude or any AI agent").

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

It does give one concrete follow-up path: after getting the steps, perform them with the cotlet_browser_* tools in the Cloud Browser. However, it never says when to prefer this over cotlet_app_guide or the other happyfox_* action tools (reply, private note, canned action), so the agent must infer the routing.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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