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Claimondo — Kfz-Gutachter finden & Termin buchen

Telefon-Rückruf anfordern

claimondo_rueckruf

Fordert einen kostenlosen Telefon-Rückruf durch einen Claimondo-Berater an — der zweite Funnel-Arm neben claimondo_melde_schaden, für Kunden die lieber angerufen werden (oder wenn kein Slot passt / Daten fehlen). Legt einen Lead + Rückruf-Task in der Dispatch-Queue an; ein Berater meldet sich i. d. R. < 15 Min telefonisch.

Erfrage Name + Telefonnummer + (optional) Schadenart/Anliegen/PLZ. Rufe dies NUR mit einwilligung_erteilt=true auf, NACHDEM der Nutzer der Datenverarbeitung + dem telefonischen Kontakt (Verarbeitung teils über einen KI-Dienst in den USA) ausdrücklich zugestimmt hat.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
ortNoOptional: Stadt/Adresse, falls keine PLZ bekannt.
plzNoOptional: PLZ, wo das Fahrzeug steht.
nameYesName des Kunden.
telefonYesTelefonnummer des Kunden für den Rückruf.
anliegenNoOptional: kurze Schilderung des Anliegens.
schadenartNoOptional: Schadenart / Unfalltyp für den Kontext.
wunschzeitNoOptional: Wunschzeit für den Rückruf (ISO-8601). Ohne → schnellstmöglich.
einwilligung_erteiltYesMUSS true sein. NUR setzen, nachdem der Nutzer der Datenverarbeitung + dem telefonischen Kontakt (Verarbeitung teils über einen KI-Dienst in den USA) ausdrücklich zugestimmt hat.

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault
okYes
wannYes
statusYes
hinweisYes

TDQS

A4.9/5.0
Behavior5/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Beyond the annotations, the description reveals concrete side effects: a lead and callback task are created in the dispatch queue, and an advisor usually calls back within 15 minutes. It also discloses the US-based AI processing detail, which is critical for consent handling and matches the tool's non-readonly behavior.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is information-dense but efficient: the primary purpose is front-loaded, side effects and timing are stated in the first paragraph, and the consent prerequisite is given in the second. Every sentence earns its place and there is no filler.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness5/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

The tool has an output schema, so return-value details are not required. The description fully covers the essential context: what the tool does, when to use it, what side effects occur, the expected callback timeframe, and the mandatory consent condition. Nothing critical is missing.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The input schema already covers 100% of parameters with descriptions, so the baseline is 3. The description adds extra semantic value by emphasizing that einwilligung_erteilt must be true, marking which fields are optional, and explaining that wunschzeit without a value means 'as soon as possible'.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description states a specific action and resource: it requests a free callback from a Claimondo advisor and creates a lead plus callback task. It explicitly positions itself as the second funnel arm next to claimondo_melde_schaden, so the agent can distinguish it from the main sibling tool.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines5/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description clearly tells when to use this tool: when customers prefer being called, when no slot fits, or when data is missing. It also gives a firm precondition: only invoke with einwilligung_erteilt=true after the user has explicitly consented to data processing and phone contact, including the US AI service.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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TDQS

A4.5/5.0
Disambiguation5/5

Each tool maps to a distinct stage of the customer journey: researching appraisers, searching workshops, decoding insurer letters, assessing claims, registering a case, requesting a callback, or checking case status. The only near-overlap—finde_gutachter_termine versus finde_sachverstaendige—is actively clarified within the descriptions, so an agent can confidently disambiguate.

Naming Consistency4/5

All tools share the claimondo_ prefix and use snake_case, which makes the set feel consistent. However, most tools follow a verb_object pattern (decode, finde, melde, pruefe, rueckruf), while fall_status is a noun phrase and rueckruf is a noun, creating a minor stylistic deviation.

Tool Count5/5

With 8 tools, the server is well-scoped for its purpose: searching, assessing, creating leads, and retrieving status. Each tool covers a meaningful part of the claims funnel without redundancy or bloat.

Completeness4/5

The tool set covers the main flow from finding an appraiser or workshop, to assessing claim rights, to creating a lead via claim submission or callback, and later checking status. There is no dedicated tool for rescheduling or cancelling a booked appointment, but that part is intentionally handled outside the MCP via the customer's FlowLink, so the core domain surface is solid.

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