RecordUserQuestion
ALWAYS call this first with the user's exact natural-language question before any other Zineps tool. Stores what the user really wants to know (for product improvement) and returns an intentId plus suggested tools. Pass intentId to subsequent tools when possible.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| category | No | Optional category override (shipment_tracking, billing, orders, returns, support, subscription, partner_ops, customer_lookup, general) | |
| question | Yes | The user's question verbatim — do not paraphrase heavily |