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Read the Support reply

read_support
Read-onlyIdempotent

Returns messages in this user's Support chat, oldest first. Any connected account can read it. Other chats are not included.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
limitNoMax rows to return.

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observed

TDQS

A3.8/5.0
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already cover readOnly, idempotent, and non-destructive, so the safety profile is given. The description adds real context beyond that: deterministic ordering ('oldest first'), the permission model ('any connected account can read it'), and an explicit scope exclusion ('other chats are not included').

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Three short sentences, front-loaded with what is returned and the ordering, then permissions, then scope. No filler or repetition; every clause carries information.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple, well-annotated read tool with a fully documented single parameter and no output schema, the description covers purpose, ordering, access, and scope. Only pagination/return-shape detail is absent, which is minor here.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100% for the single 'limit' parameter, so the schema already documents it. The description adds nothing about limiting or pagination behavior, which is the correct baseline of 3 when the schema carries the parameter burden.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

States a specific verb (returns) and resource (messages in this user's Support chat) plus an ordering guarantee (oldest first). The clause 'Other chats are not included' scopes it apart from thread/message readers, but it never names a sibling tool, so differentiation is implicit rather than explicit.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

'Any connected account can read it' clarifies access but is not a when-to-use rule. There is no guidance on when to pick this over ask_support, search_help, or get_thread, leaving the agent to infer usage from the name.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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