Keeps what the rep says in passing: reached out, they replied, meeting booked, interested, a pass and why, not now and when, a customer, a competitor, went elsewhere, or a person they know at a company. It only adds and updates; a request to forget something returns to_forget, the companies it names, and deletes nothing. Takes the rep's words as said and the companies currently on screen so 'them' and 'the second one' resolve. Returns a few words saying what was kept, like "Got it, QT's a pass." Today's list and follow-ups use what is kept.