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Get lead conversation thread

crm_get_conversation

The full message thread with this lead on their source channel (LinkedIn / email / widget / telegram / phone transcript). Read-only.

Input Schema

NameRequiredDescriptionDefault
idYes

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observed

TDQS

C2.8/5.0
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description carries the full burden. It does declare 'Read-only', which is genuinely useful safety context, and mentions the channel coverage. But it says nothing about pagination, truncation, empty-thread behavior, or return shape for a tool whose whole purpose is fetching a potentially long thread.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

A single tight sentence that front-loads the resource and appends the channel list and the read-only tag. No wasted words; slightly dense parenthetical but efficient.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple one-parameter read tool with no output schema, the description covers the resource and channels, which is the minimum viable content. It still omits what the id refers to and how the thread is returned, so it is adequate but not complete.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters2/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 0% and the description never explains the single 'id' parameter—whether it is a lead id, a conversation id, or something else. With one undocumented parameter, the description does nothing to compensate for the schema gap.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

States a specific verb (get) and resource (full message thread with a lead) and enumerates the possible source channels. However, it fails to distinguish itself from very close siblings like crm_communication_thread, crm_communication_history, and crm_communication_cards, which leaves real ambiguity about which conversation tool to pick.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance on when to use this versus the multiple other communication-related siblings (crm_communication_thread, crm_communication_history, crm_get_lead, crm_reply_to_lead). The agent is left to infer the routing condition entirely on its own.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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