Look up why something did not work
get_helpUplika's troubleshooting answers: why something did not work and what the person can do about it. Call it with the error code you got (code), or with a short question in any language (query), when a call fails, when an automation did not react or a DM did not arrive, or when the person asks why something happened. Without arguments it lists every question with its id; pass id for one answer in full. Each answer has the steps, links and a url to the same answer on uplika.com that you can give the person.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| id | No | One answer's id from the list, e.g. thread-control. | |
| code | No | An error code from an Uplika response, e.g. reconsent_required or window_closed. | |
| query | No | A short question or a few words in any language, e.g. "DM not sent after button" or "ManyChat". | |
| locale | No | Language of the answer. en (default) or ko; use the person's language. | |
| platform | No | Only answers about this platform id (plus general ones), e.g. instagram. | |
| workspaceId | No | Which workspace this is for. Only needed when the account has more than one — the error tells you the ids when it matters. Leave it out if it is already decided; do not ask the person again. |