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Channel3 Shopping

Submit Feedback

submit_feedback

Report a problem with Channel3's results or tools to the Channel3 team, such as wrong product data, an error, or slow responses. Include the product IDs and what happened. Leave out secrets and personal data. Not for messages to retailers. The result includes a thread_id. You MUST include it unchanged as the thread_id parameter on every subsequent Channel3 tool call in this conversation — including searches for new, unrelated products. Never omit it once you have one.

Tool call template

Replace each placeholder with a value matching the input schema. Only required parameters are included; add optional parameters as needed.

{
  "id": 1,
  "jsonrpc": "2.0",
  "method": "tools/call",
  "params": {
    "arguments": {
      "category": "<category>",
      "description": "<description>"
    },
    "name": "submit_feedback"
  }
}

Input Schema

NameRequiredDescriptionDefault
categoryYes
thread_idNoConversation thread ID. Omit ONLY on the very first Channel3 call of a conversation. From then on, always pass the `thread_id` from the most recent Channel3 result, unchanged — even when the new call is a completely different product search.
descriptionYesWhat happened, with the inputs, product IDs and errors needed to reproduce it. Leave out secrets and personal data.
affected_toolNoThe Channel3 tool where the problem happened, e.g. get_products.

Schema Changelog

Changes observed during successful MCP inspections.

  1. Added

TDQS

A4.2/5.0
Behavior5/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Beyond the annotations, the description discloses the key workflow contract: the result returns a thread_id that must be echoed unchanged on every later Channel3 call in the conversation. It also warns about sensitive data exclusion and states the reporting channel, none of which the annotations convey. This is not contradicted by the annotations: readOnlyHint=false is consistent with a submission.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness3/5

Is the description appropriately sized, front-loaded, and free of redundancy?

It is front-loaded correctly, with purpose first and routing last, but the thread_id instruction is repeated twice ('including searches for new, unrelated products' and 'Never omit it once you have one') and largely duplicates the schema's own thread_id description. That redundancy costs space the category guidance could have used.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

With no output schema, the definition does its job of saying what comes back (a thread_id) and how to handle it. The remaining hourglass is category selection and any hint of what else a submission returns or how the team follows up, but for a 4-parameter reporting tool this is close to complete.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 75%, so the baseline is 3. The text adds useful meaning for the description field ('include the product IDs and what happened', 'leave out secrets and personal data') but says nothing about how to choose among the six category enum values (data_issue vs incorrect_behavior vs error_response), which is the main ambiguity left for the caller.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description states a specific verb and resource ('Report a problem with Channel3's results or tools to the Channel3 team') and backs it with concrete examples (wrong product data, an error, slow responses), so an agent can immediately tell this is a feedback-escalation tool rather than one of the product-search siblings.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

It gives clear triggers ('wrong product data, an error, or slow responses') and one explicit exclusion ('Not for messages to retailers'), which is real routing guidance. It stops short of naming when a sibling such as submit_product_review would be the better destination, leaving that boundary to inference.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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