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List support tickets

list_support_tickets
Read-onlyIdempotent

List the support tickets the user sent, newest first, with their status.

Tool call template

This tool declares no required parameters. Add optional parameters from the input schema as needed.

{
  "id": 1,
  "jsonrpc": "2.0",
  "method": "tools/call",
  "params": {
    "arguments": {},
    "name": "list_support_tickets"
  }
}

Input Schema

NameRequiredDescriptionDefault

No arguments

Schema Changelog

Changes observed during successful MCP inspections.

  1. Added

TDQS

A3.7/5.0
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnly, idempotent, non-destructive, and closed-world, so safety is covered. The description adds genuinely useful context (ordering newest-first, tickets limited to the calling user, status included in results) but says nothing about result volume, pagination, or whether all tickets are returned.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

A single sentence with zero waste: scope, ordering, and returned field are all front-loaded. Nothing could be removed without losing information.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

With no parameters and no output schema, the description carries the return-shape burden and does mention status plus ordering, which is adequate for a simple list tool. The one omission is any hint about result size or whether pagination exists, which matters for an unbounded list.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The tool takes zero parameters, so the schema carries no semantics to explain and the baseline of 4 applies. The description correctly adds nothing parameter-related, since there is nothing to parameterize.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

States a specific verb and resource ("List the support tickets") plus a scope qualifier ("the user sent") and ordering ("newest first"). This clearly separates it from create_support_ticket, though it never explicitly names or contrasts a sibling.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Usage is implied — call this to see your own support tickets — but there is no statement of when to prefer it over anything else, and no mention of whether filtering, pagination, or status-based retrieval is possible or should be done another way.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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