Report a wrong answer (claim)
file_claimCall this when a product we said would work didn't (within 60 days of the check): send the receipt_id and what happened. Decided within 10 business days; if our answer or data was wrong, the fee paid for that check is refunded and the data corrected. Free. For a plain fit/no-fit report without a claim, use report_outcome.
Tool call template
Replace each placeholder with a value matching the input schema. Only required parameters are included; add optional parameters as needed.
{
"id": 1,
"jsonrpc": "2.0",
"method": "tools/call",
"params": {
"arguments": {
"receipt_id": "<receipt_id>",
"what_happened": "<what_happened>"
},
"name": "file_claim"
}
}Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| contact | No | Optional email for the decision. | |
| receipt_id | Yes | The receipt id (rcpt_...) of the check that was wrong. | |
| evidence_url | No | Optional link to a photo, the order or a manufacturer page showing the problem. | |
| what_happened | Yes | What was bought, what it was used with, and what didn't work. |