Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?
Annotations declare non-idempotent, open-world, non-destructive, but the description adds what they cannot: the call returns a support ticket ID, guarantees no delivery, and — critically — that each call opens a NEW request so uncertain results must not be retried. That is exactly the behavioral context an agent needs for an irreversible open-world write.
Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.