delete_ticket
Permanently delete an open support ticket. Use fetch_open_tickets first to get the case_id. WARNING: This action cannot be undone. Only open tickets can be deleted.
delete_ticket
When to use
Permanently delete an open support ticket. Use fetch_open_tickets first to get the case_id. WARNING: This action cannot be undone. Only open tickets can be deleted.
Parameters to validate before calling
case_id (string, required) — The case number of the ticket to delete
Notes
DESTRUCTIVE — IRREVERSIBLE. Always confirm with the user before calling. Explain what will be lost.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| case_id | Yes | The case number of the ticket to delete |