Show unread conversations
show_customer_inboxUse this when someone wants to see their unread customer conversations in an inbox view. Returns how many of the 50 most recently active conversations have unread messages; the view lists up to 20 with channel, status, unread count and times (no message text or customer details). Not for complete open-conversation totals.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
No arguments | |||
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| conversationsHaveMore | Yes | True when conversations exist beyond the 50 sampled or the 20 the view lists | |
| unreadConversationCount | Yes | Conversations with unread messages among the 50 most recently active |