Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?
Annotations already establish read-only, idempotent, non-destructive, closed-world behavior, so the bar is lower. The description adds real value beyond them by disclosing the negative return scope ('no message text or customer details'), which prevents the agent from expecting conversation content, plus the found/not-found outcome.
Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.