get_support_tickets
List the user's Supermetrics support tickets, or read one ticket's thread by ticket_id. Only the caller's own tickets are accessible. Check this before creating a new ticket: if an open one already covers the issue, reply to it with contact_supermetrics instead.
Tool call template
This tool declares no required parameters. Add optional parameters from the input schema as needed.
{
"id": 1,
"jsonrpc": "2.0",
"method": "tools/call",
"params": {
"arguments": {},
"name": "get_support_tickets"
}
}Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| ticket_id | No | Zendesk ticket ID: read that ticket's thread; omit to list all your tickets |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| data | No | ||
| error | No | ||
| notes | No | ||
| success | Yes | ||
| business_context | No |