Find Reservation
lookup_bookingLook up a reservation by verifying the guest's identity. Returns the confirmation number and booking summary in conversation.
Requires the guest's full name plus either the hotel confirmation number, or the booking email together with the last 4 digits of the card used to book. An email address alone is not enough. An optional check-in date can narrow repeat stays.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| No | Email address used when booking | ||
| last_name | Yes | Guest last name on the reservation | |
| first_name | Yes | Guest first name on the reservation | |
| check_in_date | No | Optional check-in date (YYYY-MM-DD) to narrow repeat stays | |
| last_four_card | No | Last 4 digits of the card used to book | |
| confirmation_number | No | Hotel confirmation number |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| hotel | No | ||
| status | Yes | ||
| check_in | No | ||
| check_out | No | ||
| guest_name | No | ||
| action_handoff | Yes | ||
| booking_status | No | ||
| available_actions | No | ||
| verification_token | Yes | ||
| confirmation_number | Yes | ||
| verification_token_note | No | ||
| confirmation_number_status | No | ||
| verification_token_expires_at | Yes |