Lookup Booking
lookup_bookingLook up a reservation by verifying the guest's identity. Returns the confirmation number and booking summary in conversation.
Requires the guest's full name plus either the hotel confirmation number, or the last 4 digits of the card used to book together with the check-in date. An email address is not a verification factor. It may be supplied in addition and will be matched, but a name and an email alone will not return a reservation.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| No | Email address used when booking | ||
| last_name | Yes | Guest last name on the reservation | |
| first_name | Yes | Guest first name on the reservation | |
| check_in_date | No | Check-in date (YYYY-MM-DD) — required with last_four_card | |
| last_four_card | No | Last 4 digits of the card used to book | |
| confirmation_number | No | Hotel confirmation number |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| hotel | No | ||
| status | Yes | ||
| check_in | No | ||
| check_out | No | ||
| guest_name | No | ||
| action_handoff | Yes | ||
| booking_status | No | ||
| available_actions | No | ||
| verification_token | Yes | ||
| confirmation_number | Yes | ||
| verification_token_note | No | ||
| confirmation_number_status | No | ||
| verification_token_expires_at | Yes |