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Assign conversation

assign_conversation
Idempotent

Assign a conversation to a team member by member_id (preferred) or member_name. An ambiguous name returns candidates instead of guessing. Idempotent: assigning the current assignee is a no-op. Returns the previous and new assignee.

Input Schema

NameRequiredDescriptionDefault
member_idNo
member_nameNo
conversation_idYes

Output Schema

NameRequiredDescriptionDefault
assignedYes
previousYes
conversation_idYes
already_assignedYes

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observed

TDQS

A4.2/5.0
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare idempotentHint=true and destructiveHint=false, and the description adds concrete meaning on top: no-op when reassigning the same member, ambiguous names return candidates rather than guessing, and the response reports previous and new assignee. It omits permission requirements and what happens on an invalid or unknown conversation_id, which keeps it from a 5.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Four short sentences, front-loaded with the action and the preferred parameter, then edge-case behavior, then return value. Nothing is redundant and no sentence could be dropped without losing information.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

The tool is a simple three-parameter mutation with annotations and an output schema, and the description covers the key behaviors including idempotency and ambiguous-name handling. It is close to complete but leaves out authorization scope (who may assign to whom) and the constraint that at least one assignee field must be supplied.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 0%, so the description must carry the load, and it does explain the member_id-vs-member_name preference and the name-resolution fallback. However, it never states that one of member_id or member_name is effectively required (only conversation_id is marked required in the schema), nor that the identifiers are numeric strings, leaving a real ambiguity an agent could trip on.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description uses a specific verb and resource ("Assign a conversation to a team member") and immediately names the two addressing modes, so an agent can distinguish it from get_conversation or list_conversations without opening the schema.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

It gives clear in-tool guidance: prefer member_id over member_name, and what happens when a name is ambiguous. It stops short of naming sibling alternatives (e.g. using get_conversation first to resolve IDs) or stating prerequisites, so it is strong but not fully explicit about when/when-not to use it.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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