sendCallFollowUp
Send one EMAIL or SMS follow-up tied to an exact completed inbound call that is linked to a contact. The backend resolves EMAIL from the contact's saved email and SMS from the call's caller number. Show the exact channel, recipient, and complete message. Never silently switch channels. REAL ACTION, not a preview: the email or text reaches the caller immediately and cannot be recalled. Right before calling, show the user the exact change and get their explicit confirmation.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| channel | Yes | Delivery channel explicitly requested or approved by the owner. Never silently switch channels. | |
| message | Yes | Complete message exactly as approved by the owner. EMAIL must be a natural plain-text email with greeting, call context, requested message, and polite sign-off; the backend creates its subject, so do not include a Subject line. Choose a natural signature from the known owner preferred/name identity or represented business identity according to the message context; never sign as the receptionist. If no suitable identity is known, omit a sender name. Never invent a sender or leave template placeholders for the owner to complete. SMS should be concise and natural for text. Never invent names, facts, commitments, or a sender identity. | |
| incomingCallId | Yes | ID of the existing inbound call that authorizes this follow-up. Outbound calls are not eligible. |