get_work
Read one Needs you item: customer, what to do, the prepared text and recipient, caller quotes, calls, texts already sent, due. Read-only. To act, use sendSms or scheduleCall (with the user confirmation), then update_work done.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| workItemId | Yes | Exact item id returned by listWork or getWork. |