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get_work

Read-only

Read one Needs you item: customer, what to do, the prepared text and recipient, caller quotes, calls, texts already sent, due. Read-only. To act, use sendSms or scheduleCall (with the user confirmation), then update_work done.

Input Schema

NameRequiredDescriptionDefault
workItemIdYesExact item id returned by listWork or getWork.

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observed

TDQS

A4.1/5.0
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnlyHint=true, destructiveHint=false, and openWorldHint=false, and the description is consistent with them. It goes further by enumerating what the read returns (valuable since there is no output schema) and by flagging that downstream actions require user confirmation.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Three short, front-loaded sentences with no filler; the read scope and the field list come first, and the routing sentence comes last. The field list is a dense comma run, but every item conveys returned data an agent needs.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

With no output schema, the description carries the burden of describing the response, and it does so by naming the fields returned. Combined with the read-only framing and next-step routing, an agent has enough to call it and know what comes back, though paging/error behavior is unmentioned.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Only one parameter and schema description coverage is 100%, with the schema already specifying "Exact item id returned by listWork or getWork." The description adds no syntax, format, or sourcing detail beyond that, so the baseline 3 applies.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

States a specific verb and scope ("Read one Needs you item") plus the concrete payload the item carries: customer, action, prepared text/recipient, quotes, calls, texts, due date. The singular "one" implicitly separates it from the list_work sibling, and the field enumeration makes the resource unmistakable.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Explicitly routes post-read activity to sendSms or scheduleCall and then update_work, with the "user confirmation" precondition stated. It gives clear context for acting but never states when to use this versus browsing with list_work, so the read-side routing is left implicit.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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