Take someone off a helpdesk queue
remove_queue_operatorTakes a person off a helpdesk queue: they stop seeing its threads from that moment. Nothing is deleted, and a queue nobody is named on keeps receiving and is still worked by the owners and the managers of the account.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| queue | Yes | The address of the helpdesk queue, for example "contact@sonentreprise.com": call list_sender_addresses to find it. A mailbox is not a queue: it is one person's correspondence and it is handed over with add_mailbox_holder. | |
| person | Yes | The email address the person signs in with, which is not the same thing as the mailbox: it is how the account knows them. |