Read a Sigo link the customer already has
resolve_application_linkOutside the three steps: for a customer who arrives with a Sigo link they already have.
Says what a Sigo link points at, how far that application has got, and the one thing the customer has to do next. Call it when someone shows up with a link — from an email, a text, or their own notes — and asks for help finishing.
Pass only the Sigo link or code they shared. It resolves the short link, the long one and a bare code.
It reads only: it opens nothing on the customer's behalf, and asking twice changes nothing. It reports no price, carrier or personal detail, because Sigo does not send any — whoever holds a link gets this same answer, so there is nothing here that identifies its owner. Say the message as given rather than composing one.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| locale | No | The language to write the returned `message` in: the customer's own, es or en. | es |
| pasted_link | Yes | Only the Sigo link or code the customer shared (a sigoseguros.com link or a short code), not the rest of their message. Stray punctuation around it is fine; do not guess at a link the customer did not provide. |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| url | Yes | The link to hand back so the customer can continue, or null when nothing resolved. Use this URL rather than the one the customer pasted. | |
| state | Yes | How far the application has got. Coarse on purpose. | |
| message | Yes | What to tell the customer, already written in their language. Say this rather than composing your own: it is the only description of the application Sigo has checked, and it deliberately states no price, carrier or personal detail because none was read. | |
| next_step | Yes | The single next action, as a value. `message` is the wording for it. |