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Track Shipment

track
Idempotent

Creates a persistent tracker on the account AND returns full tracking results synchronously in one call (per-shipment plan). Idempotent: same payload reuses the existing tracker. Prefer search_tracking for one-off lookups when the per-call plan is available. If the returned shipment is still pending with no events, call get_tracking_results once with the returned trackerId before answering. Accepts the same fields as create_tracker — see that tool for field details.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
settingsNo
courierCodeNoCourier codes for this tracker (max 3). Use get_couriers for valid codes. IMPORTANT: Check each courier's requiredFields array — any listed fields should be provided, otherwise the courier may not return any tracking data.
courierNameNo
orderNumberNo
trackingUrlNo
shippingDateNo
trackingNumberYes
clientTrackerIdNo
originCountryCodeNo
shipmentReferenceNo
destinationPostCodeNo
destinationCountryCodeNo

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault
trackingsYesOne entry per matched tracker or shipment.

TDQS

A4.3/5.0
Behavior5/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

The description adds meaningful behavior beyond annotations: it explains idempotency concretely ('same payload reuses the existing tracker'), discloses the persistent side effect, and describes the synchronous return behavior plus a conditional follow-up call. Annotations already include idempotentHint and destructiveHint, but the description enriches the agent's understanding of what happens during and after the call.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is compact and front-loaded: core behavior first, then idempotency, then usage routing, then a conditional follow-up, then field delegation. Every sentence earns its place, and there is no redundant restatement of the name or title.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a tool with 12 parameters and nested objects, the description wisely delegates field details to create_tracker and relies on the presence of an output schema for return semantics. It covers the key operational context: persistence, synchronous results, idempotency, and when to use an alternative. The phrase 'per-shipment plan' is slightly unexplained, but overall the agent has enough direction to call the tool correctly.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters2/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is only 8%, and the description does not explain any of the 12 parameters. It defers responsibility with 'Accepts the same fields as create_tracker — see that tool for field details,' which is a helpful pointer but not self-contained. An agent may need to fetch another tool's definition to understand parameters like courierCode, shippingDate, or clientTrackerId.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states a specific behavior: 'Creates a persistent tracker on the account AND returns full tracking results synchronously in one call.' This goes beyond the tool name and titles, describing both the resource affected (persistent tracker) and the immediate outcome (tracking results), while also distinguishing it from the one-off search_tracking sibling.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description gives explicit routing guidance: 'Prefer search_tracking for one-off lookups when the per-call plan is available.' It also provides a concrete follow-up instruction to call get_tracking_results when the shipment is pending with no events. It does not fully contrast track with create_tracker, but it points to create_tracker for field semantics, which indirectly clarifies the relationship.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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TDQS

A3.9/5.0
Disambiguation2/5

Several tools appear to answer the same 'where is my package?' question: search_tracking, search_tracking_by_number, track, and get_tracking_results. The descriptions explain subtle differences around billing, persistence, and account state, but the tool boundaries are still easy to blur during selection.

Naming Consistency4/5

Most tools follow a consistent snake_case verb_noun pattern such as create_tracker, get_tracker, list_trackers, update_tracker, and bulk_create_trackers. The bare verb 'track' breaks the pattern, and search_tracking_by_number is a bit awkward, but overall naming is predictable.

Tool Count5/5

Twelve tools is a reasonable, well-scoped size for a tracking service covering tracker lifecycle management, batch creation, search, couriers, and webhook operations. The count feels justified rather than padded.

Completeness3/5

The surface covers create, get, list, update, bulk creation, search, and webhook history/replay, which is fairly comprehensive. However, there is no delete_tracker or equivalent removal tool, leaving a notable lifecycle gap for stopping or cleaning up trackers.

Resources