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support_approve

Workspace admins: approve a pending SAGOT support access request. The staff member gets read-only access for the requested hours, starting now. Nothing can be changed by staff.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
idYes
workspaceIdYes

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observed

TDQS

A4.1/5.0
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations, the description carries the burden and does so well: it discloses the effect (read-only access for the staff member), the scope ('nothing can be changed by staff'), the duration (the requested hours), and the start time ('starting now'). It leaves out error behavior for non-pending requests and any audit/permission requirements beyond the admin role.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Three short sentences, front-loaded with the actor and action, then the resulting grant. Every sentence adds distinct information and nothing is padded.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple approve action with no output schema and no annotations, the description covers the essential outcome, scope, and duration. The main residual gap is the undefined parameters and the absence of any note on what a successful approval returns or requires in terms of request state.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters2/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 0% and neither the description nor the schema explains the two required parameters. An agent must infer that 'id' is the support request identifier and 'workspaceId' the target workspace; no format, source, or how-to-obtain guidance is provided.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

States a specific verb (approve) and resource (a pending SAGOT support access request), and names the caller role ('Workspace admins'). This clearly separates it from siblings like support_deny, support_revoke, and support_list without needing to open any schema.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Implies the when-to-use condition through 'pending ... request' and restricts the audience to workspace admins. It does not explicitly name the alternatives (deny/revoke) or state what to do if the request is no longer pending, so the routing guidance is clear but not exhaustive.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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