Save the order to my account
save_progressIdempotent
Saves the customer's order to their account so they can pick it up from any conversation; a saved order never expires. Needs the customer to be signed in: if they are not, your client will ask them to sign in or create an account with us, then call this again. Applies when a response's notes offer saving, or when the customer asks to save, to come back later, or to keep their order.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| order_id | Yes | The order_id returned by start_print_order. |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| spec | Yes | The print as the customer has described it so far, beside garment. Null where they have not said; still_needed lists what is missing. | |
| notes | Yes | Relay these to the customer. | |
| saved | Yes | Whether the order is saved to a customer account (save_progress). | |
| status | Yes | ||
| artwork | No | ||
| choices | No | Answers the customer can pick from, one set per field ask_next asks about. Offer them as selectable options where your client can, otherwise as a short list. They are suggestions: colors are families and the customer may name any shade, quantity and width may be any number. Send whatever they answer to describe_order. | |
| garment | No | The garment on the order, and what mockup_url shows. Name it when you show the picture; when it is provisional, say so. | |
| options | No | ||
| ask_next | No | Ask the customer this, in your own words, and send the answer to describe_order. | |
| order_id | Yes | ||
| next_call | Yes | What to call next, and why. | |
| expires_at | No | When an unsaved order expires; null once it is saved to an account or paid. | |
| mockup_url | No | The garment on the order, in the customer's color, with their design on it once we have it. An image address: show it as a picture where your client can, never as text or as a link, and never describe it in place of the summary. | |
| alternatives | No | Present from the moment several styles fit until the customer picks, beside whatever ask_next asks: show all of them with their summaries and prices, say the first is what we will use unless they choose, and call choose_style with the id they pick (or send "any" to describe_order to keep the first). | |
| checkout_url | No | Show it to the customer as one link labeled "Pay and enter shipping", not as a bare address: they see the artwork and total, confirm their email with a code we send them, then pay and enter their address there. | |
| mockup_views | No | Every side of the garment, the printed one first: mockup_url with the design, then the other sides plain. Where your client can show pictures, show them all, so the customer sees which sides stay blank. | |
| still_needed | Yes | Fields the customer has not told us yet, and any go-ahead we are waiting on for something the order cannot carry. | |
| chosen_option | No | ||
| artwork_upload_url | No | Present until the design is accepted. Show it to the customer as one link labeled "Upload your design", not as a bare address: they drop their design file on that page and it is checked there. You cannot upload for them. |