record_prereq
Record that you sent the request Trustpilot asks for before some reports, on one of your cases that waits for it: an information request to the reviewer (Not based on a genuine experience), or a request to update the review (Personal information, About a different business). The case's next step says which one and where to send it. sent_at is when it was sent: leave it out if it was sent just now, give the date (YYYY-MM-DD) if that is all the person knows, counted as the end of that day (UTC), or a date and time. The answer gives the sent_at recorded and the deadline. The reviewer's window runs from then; once it is over without an answer, the case goes on to its report, at once if it already is. The answer's next says what comes next. Record a request once, and only after it was sent. (capability: cases.mark_filed_own)
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| case_id | Yes | ||
| sent_at | No |