Estimate refund exposure
estimate_refund_exposureRough monthly money at stake from AI-agent refund mismatches, from the brand's own numbers. Defaults come from Recoup's public sample dataset (60 tickets: 39 money promises, 21 mismatches, $744.25 at stake), not from customer data. Always present the result as an estimate.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| average_amount | No | Average amount at stake per mismatch in USD. Default 35.44 from the sample. | |
| mismatch_share | No | Share of money promises that do not match Shopify or Stripe (0 to 1). Default 0.538 from the sample. | |
| money_promise_share | No | Share of those tickets that promise a refund, credit or replacement (0 to 1). Default 0.65 from the sample. | |
| ai_tickets_per_month | Yes | Tickets closed by the AI agent per month |