create_support_ticket
Create a new support ticket. ALWAYS ask for confirmation before writing.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| farmId | Yes | The unique farm ID | |
| confirm | No | Set to true to commit, false for dry-run preview | |
| subject | Yes | The subject of the support ticket (max 200 chars) | |
| category | Yes | Ticket category | |
| priority | Yes | Low, Normal, or High priority | |
| description | Yes | Detailed explanation of the issue (max 5000 chars) | |
| idempotencyKey | No | Unique request idempotency key | |
| relatedRecordId | No | Optional related order or record ID |