Get ticket submission
retrieve_ticketsubmissionsRead the intake metadata of a ticket: who opened it (submitter), which widget, when. A ticket is a Task; use retrieve_tasks for the task detail and the task tools to triage. Carries two different links: app_url is the INTERNAL deep link to the ticket's task drawer in the team's ProWoDo app — never hand it to the person who opened the ticket. public_url is the PUBLIC ticket page that person sees, safe to share with them.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| kwargs | Yes |