List Direct Message Conversations
list_conversationsList private direct message conversations from Instagram and Facebook Messenger for a workspace, newest first. Each conversation includes the customer, the last message preview, whether it needs a reply, who it is assigned to, and replyWindow (canReply, expiresAt): Instagram and Facebook only allow replies within 24 hours of the customer's last message. These are private messages: only summarize or quote them for the user who asked. Use needsReply to find conversations waiting on an answer, then list_conversation_messages to read one.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| page | No | Page number (default 1) | |
| limit | No | Items per page (default 20, max 50) | |
| search | No | Search by customer name, username or message text | |
| needsReply | No | If true, only conversations where the customer is waiting on a reply | |
| unreadOnly | No | If true, only conversations not yet marked as read | |
| workspaceId | Yes | The workspace ID | |
| socialAccountId | No | Filter by a specific connected Instagram or Facebook account | |
| assignedToUserId | No | Only conversations assigned to this user ID (get_current_user returns yours) |