Send a booking inquiry
create_inquirySends a booking request to the Platinumride team. Use it only after the customer has chosen a route and agreed to the Terms of Service (https://platinumride.com/terms). Do not use it for browsing or quotes; use search_routes and get_route_details for that. Each call sends a new inquiry and is not idempotent, so never call it twice for the same request. Limit: 3 inquiries per connection every 10 minutes. Returns an inquiry reference and a WhatsApp follow-up link to share with the customer. This is not a confirmed booking: the team confirms availability and the final price.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| date | Yes | Required. Travel date as YYYY-MM-DD, e.g. '2026-12-20'. Must be today or later in UAE time. | |
| time | No | Optional. Preferred local pickup time in 24-hour HH:MM, e.g. '07:30'. | |
| notes | No | Optional. Free text for the team: children and child seats, extra stops, special luggage, return trip or other requests. | |
| luggage | No | Optional. Number of large suitcases, 0 to 30. Helps the team pick a vehicle. | |
| language | No | Optional. Follow-up language: 'en' (English, default) or 'ar' (Arabic). | |
| routeSlug | Yes | Required. Exact route slug from search_routes or get_route_details, e.g. 'dubai-to-riyadh-private-transfer'. | |
| passengers | Yes | Required. Total passengers including children, 1 to 7. | |
| vehicleTier | No | Optional. Tier name from the route's price tiers, e.g. 'Premium SUV'. Case-insensitive. Omit if the customer has not chosen. | |
| customerName | Yes | Required. Customer's full name, one line. | |
| agreedToTerms | Yes | Required. true only if the customer has read and agreed to the Terms of Service at https://platinumride.com/terms. The inquiry is rejected otherwise. | |
| customerEmail | No | Customer email address. Give this or customerWhatsApp (at least one is required). | |
| pickupAddress | No | Optional. Pickup address, hotel or airport. Add the flight number for airport pickups. | |
| dropoffAddress | No | Optional. Drop-off address, hotel or airport. | |
| customerWhatsApp | No | WhatsApp number with country code in E.164 format, no spaces, e.g. '+971501234567'. Give this or customerEmail (at least one is required). |