discover_knowledge_gaps
Scan transcripts for unanswered user queries and cluster missing FAQ topics.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| bot_id | Yes |
Scan transcripts for unanswered user queries and cluster missing FAQ topics.
| Name | Required | Description | Default |
|---|---|---|---|
| bot_id | Yes |
Changes observed during successful MCP inspections.
Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?
No annotations are provided, so the description carries the full behavioral burden. 'Scan' implies a read-only analysis, but it does not state permissions, scope (all transcripts vs. a date range), whether it modifies knowledge, expected runtime, or rate limits.
Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.
Is the description appropriately sized, front-loaded, and free of redundancy?
The description is a single front-loaded sentence with no filler. Every word contributes to the action and outcome.
Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.
Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?
Given the absence of annotations, output schema, and parameter documentation, the definition is under-specified. It does not explain what the tool returns, how clusters are represented, or how the scan is scoped, which are important for an agent to invoke it confidently.
Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.
Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?
Schema description coverage is 0% and the only parameter, bot_id, is undocumented in both the schema and the tool description. The description never mentions the bot, so an agent must infer that transcripts are scoped to bot_id. The self-explanatory parameter name keeps this from being a 1.
Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.
Does the description clearly state what the tool does and how it differs from similar tools?
The description uses a specific verb ('Scan') and resource ('transcripts') and states the outcome ('cluster missing FAQ topics'). It distinguishes itself from pure transcript retrieval or sentiment analysis, though it does not explicitly name sibling alternatives.
Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.
Does the description explain when to use this tool, when not to, or what alternatives exist?
There is no guidance on when to use this tool versus alternatives such as analyze_chatbot, get_feedback_and_csat, or test_rag_retrieval. The use case is implied by the purpose, but no exclusions, prerequisites, or workflow context are provided.
Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.
Add one secure layer between your agents and this server.