list_inbox_conversations
List social inbox conversations (Instagram/Facebook DMs, comments, mentions, LinkedIn company-page comments/mentions, TikTok video comments, YouTube video comments, X DMs where the workspace has opted into X DMs, and Threads replies on the workspace's posts plus mentions), newest activity first. Cursor-paginated: pass the returned cursor to get the next page. To work through what needs answering one item at a time, use get_next_unanswered instead.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| type | No | Filter to one conversation type | |
| limit | No | Max conversations per page (1-100, default 25) | |
| cursor | No | Pagination cursor from a previous response | |
| unread | No | Only conversations with unread incoming messages | |
| platform | No | Filter to one platform | |
| unanswered | No | Only conversations that still need an answer: the customer's latest DM has no reply after it (Instagram/Facebook DMs past the 24-hour reply window included; they cannot be answered through the API but the customer is still waiting), or a comment/mention nobody replied to and that is not hidden. Replies typed in the native apps count as answers. |