Read replies from a business
get_repliesRead the replies in a Direct conversation you started with send_to_business: its status and messages, newest last. Use it to find out whether the business has answered; it only reads and does not wait, so call it again later if there is no reply yet. Not for messages callers left on your own answering line (get_line_messages) or the outcome of a phone call (get_call_result). Pass the thread_id that send_to_business returned; sign in as the original requester with direct:tasks, or supply the private thread_token instead. Returns {thread_id, status (received, business_notified, business_replied, booked, waiting_for_you or closed), caller_name, callback_number, messages[{from: customer or business, text, at}]}. An unknown thread or a wrong token returns not_found, and a thread expires 90 days after its last message. Changes nothing and uses no credits. Example: thread_id='th_7c1' (with thread_token unless you started the thread while signed in) returns the status and messages so far.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| thread_id | Yes | The thread_id returned by send_to_business. | |
| thread_token | No | The private thread_token; required unless signed in as the requester who started the thread. |