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List ticket rules

glpi_list_rules
Read-onlyIdempotent

List all ticket business rules (RuleTicket) with optional pagination.

Input Schema

NameRequiredDescriptionDefault
rangeNoPagination range, e.g. 0-49
fieldsNoField set: 'essential' (default, trims internal GLPI fields) or 'all'
formatNoOutput format: 'json' (default) or 'markdown' (a table for listings, key/value lines for one item; returned in both the text and the structured result)
expand_dropdownsNoExpand dropdown IDs to names

Output Schema

NameRequiredDescriptionDefault
dataNo
noteNoPagination hint: how to fetch the next page
countNoItems in this page
formatNo'markdown' when data holds the markdown rendering

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observed

TDQS

B3.1/5.0
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnlyHint, idempotentHint, openWorldHint and destructiveHint=false, so the safety profile is fully covered elsewhere. The description adds nothing beyond that: no note that these are administrative configuration objects, no statement about the unfiltered full-set return, no pagination or size limits.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

A single front-loaded sentence naming the verb, the resource, and the scope modifier. Nothing is wasted and nothing is padded.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

An output schema exists, so return values need not be explained, and the tool is a simple zero-required-parameter read. Still, the description omits that the call returns the entire unfiltered rule set and that the only lever on volume is 'range', which is relevant for an agent deciding how to invoke it.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100% and all four parameters (range, fields, format, expand_dropdowns) are documented in the schema, so the baseline is 3. The description only echoes the pagination parameter and adds no format or field-set semantics of its own.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

States a specific verb and resource (list ticket business rules) and pins the underlying GLPI type as RuleTicket, which usefully separates it from glpi_list_rule_actions and glpi_list_rule_criteria. It does not, however, distinguish itself from glpi_get_rule_ticket or glpi_create_rule_ticket by routing an agent between them.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The only usage cue is 'with optional pagination', which is a schema fact rather than guidance. There is no statement of when to use this list tool versus glpi_get_rule_ticket for a single rule, one of the other rule-list siblings, or glpi_search.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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