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Add followup to ticket

glpi_add_followup

Add a comment/followup to a ticket.

Input Schema

NameRequiredDescriptionDefault
contentYesFollowup text content
ticketIdYesItem ID
users_idNoAuthor user ID (default: session user)
is_privateNo1 for private, 0 for public (default: 0)

Output Schema

NameRequiredDescriptionDefault
dataNo
replayedNoTrue when an identical recent create was returned instead of repeated

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observed

TDQS

C2.9/5.0
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnlyHint=false, idempotentHint=false, destructiveHint=false, and openWorldHint=true, so safety is covered. The description adds no behavioral context of its own — nothing about whether the followup triggers notifications, whether it is visible to requesters, or permission requirements.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

A single front-loaded sentence with zero padding. It is efficient, though the brevity borders on under-specification rather than genuine conciseness.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

With an output schema present and full annotation coverage, the description need not explain return values. However, for a write operation with four parameters and three near-identical followup siblings, it omits the disambiguation and side-effect context an agent would need to call it correctly.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, so all four parameters (content, ticketId, users_id, is_private) are already documented in the schema, including the private/public default. The description adds no meaning beyond the schema, so the baseline 3 applies.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

States a specific verb (add) and resource (comment/followup) scoped to a ticket, which is clear on its own. It does not explicitly differentiate from the close siblings glpi_add_change_followup and glpi_add_problem_followup, relying on the tool name to carry that distinction.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance on when to use this versus the change/problem followup variants, nor when to prefer a solution (glpi_add_solution) over a followup. No prerequisites or exclusions are stated.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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